IT Department functions
     - Technical strategic advising and planning

     - Help and guidance with contract negotiations
       (e.g.  Internet providers, new computer price negotiations)

     - Detailed documentation of all systems and procedures

     - Recorded costs/history/time for each problem during
       anytime period or by employees.


Computer Desktop Support
     - Expert support for Windows, MACs, Linux, and Thin Clients.

     - Software support and training, including
       industry specific software

     - Virus, Trojan, Spyware, Adware, Malware, and Spam
       detection and prevention

     - Performance reviews

     - System Imaging

Server Support
     - Database Servers

     - Print Server

     - File Servers

     - Directory and Security Servers

     - Email Servers

     - Web Servers

     - Remote Access Solutions

     - High Performance Clustering

     - Multi-site Communications

     - Patching


Network Support
     - Routers, Firewalls, and Switches

     - Wireless Hardware and Strategies

     - Security and Security Trends

     - Multi-site networks